Today our staff discuss several areas that can help strengthen relations between our company and the tenants that we serve. It is interesting how often we overlook the simplest details. We came up with three ways to improve our rapport.
(1) Birthday Cards/ Calls – There are several media companies that produce electronic cards that can be emailed on the special date.
(2) Company newsletter – How often do we really reach out and communicate to our tenant base. Not just any communication – but to check on them and see how they are doing.
(3) Tenant Social event – having a meet and greet event goes a long way with establishing a fun environment that tenants will appreciate and remember when it comes time to renewing their lease.